See the agents, set the terms: new visibility and control for personal agents
The Cloudflare Blog · 软件开发
Personal agents are the intermediary between humans and the Internet, turning a person’s instructions into requests and actions on websites. A customer might ask a personal agent to compare products across your site, find support articles, or complete a purchase. To a site owner, all three interactions show up as automated traffic — and without a clear view of which agents are visiting and what they are doing, it can be difficult to know whether that traffic is helping your business or creating risk. Blocking agents altogether can feel like the safest choice, but it can mean losing customers. Better visibility into agent activity allows you to decide what access makes sense for your site. Today, we’re launching new analytics to help you understand how personal agents access your site on behalf of humans, along with more granular access policies to put those decisions into practice. Together, they let you welcome agents on your own terms, and in ways that support your business. See how agents access your site Knowing which agent is behind a request turns unexplained automated traffic into traffic you can act on with confidence. Cloudflare maintains the largest verified bot directory in the world, and we are now bringing that intelligence into your traffic details. In Security Analytics, the Bot Analysis chart now shows Personal Assistants as a new category, next to Verified Bot, Likely Human, Likely Automated, and Automated. Security teams can select it to see only personal agent traffic over time. In Top statistics, a new Personal Assistants widget lists which agents are visiting your site and how many requests each one sends. Filter on one agent and every other widget updates to show only its traffic details: the paths it requests, the status codes it receives, and the networks it comes from. At a glance, you can see whether an agent is logging in, reading your product pages, reaching your checkout, or hitting errors on pages it cannot use. For sites that protect u